Independent retailer — not a network provider Shop 9:00am – 6:00pm  ·  0808 117 6611

Six networks. One place to sort your mobile.

Yappl is an independent retailer in South Normanton. We have been arranging mobile connections since 2017, for households in the shop and for businesses across the UK.

Authorised dealer forO2EEVodafoneThreeSky MobileTesco Mobile

Independent, so we can be straight with you

A network can only sell you its own deal. We are authorised across six, so we can put the offers side by side and tell you plainly where the difference is real and where it is marketing.

We will also tell you when staying where you are is the better answer. If your current provider is already giving you the best price, that is what we will say.

What we cannot do: if you hold a connection directly with a network and not through us, we have no access to that account. We cannot see your bill, change your tariff or cancel your contract. That has to go to the network directly.

In the shop

Come in and we will sort it over the counter:

  • New pay monthly, SIM only and pay as you go connections
  • Upgrades when your contract is coming to an end
  • SIM swaps and replacement SIMs
  • Coverage checks for your postcode before you commit
  • Transferring your number and your data across
  • Business accounts set up face to face
  • Latest Samsung and iPhone handsets, on contract or bought outright

For your own security we will never ask for card details or an account password over the phone.

Find us

4 Maisies Way, South Normanton, Alfreton, England, DE55 2DS

0808 117 6611

Shop: 01773 522300
info@yapplmobile.shop

Opening hours

  • Monday to Friday9:00am – 6:00pm
  • Saturday9:00am – 5:00pm
  • SundayClosed

Support for existing Yappl customers is available Monday to Friday, 9:00am – 6:00pm.

Common questions

Are you O2, EE, Vodafone, Three, Sky Mobile or Tesco Mobile?

No. Yappl is an independent retailer authorised to sell connections on those networks. We are a separate company and we are not their customer service department.

Can you fix a problem with my bill?

If you took the connection through Yappl, contact us and we will help. If you are with a network directly, we have no access to that account and you will need to speak to them.

Do you charge more than going direct?

No. The network pays us a commission when we complete a connection, which does not change what you pay. If the network's own direct offer is better, we will tell you.

Do I need to come to the shop?

No. Connections and business accounts can be arranged over the phone and the SIM or handset delivered to you. The shop is there if you would rather do it in person.

Will I have to pass a credit check?

For pay monthly, yes. The check is carried out by the network, not by us, and we cannot influence or overturn their decision. Pay as you go has no credit check.

Can you keep my existing number?

Yes. Ask your current provider for a PAC code and we will transfer the number across for you.

Call us on 0808 117 6611
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